We pride ourselves on making each cookie as if we were giving it to our family. We are so sure that you will love each and every bite, that we are willing to offer you a money back guarantee. If you are unsatisfied with any product you have purchased from us, we will refund you purchase in full (minus any shipping fees). All we ask is that you let us know why you were unsatisfied with our products and allow us to make it right. It’s that simple! So enjoy your purchase knowing that we stand behind our product.